Welcome to the Department of Social Services Licensing Portal

The most important licensing portal


About California Department of Social Services


744 P Street Sacramento, CA 95814

Contact Information

For public assistance case issues, inquiries, or complaints, e-mail our Public Inquiry and Response Unit at fms-information@ey.com

For assistance with Pandemic EBT, please call the P-EBT Helpline at: 1-877-328-9677.

To sign up for direct outreach from CDSS visit our Statewide Outreach page to learn more

For assistance with Golden State Grants, please call the Golden State Grant Program Helpline at 1-866-312-3100

The California Department of Social Services supports programs which serve more than eight million people across our state. This work, accomplished everyday, provides stability, opportunity and promotes wellness in communities throughout California. Come join our team to experience what it is like to enjoy 'Work With a Purpose'

Important Information

Disaster Help Center

Below are some safety tips, resources, and information about the types of federal, state and local disaster assistance services available in California. Although some of the resources are restricted to individuals or households with lawful immigration status, there are many services available to all Californians impacted by disasters.

• Guide to Disaster Assistance Services for Californians

• Guide to Disaster Assistance Services for Immigrant Californians

• Guía de Servicios de Asistencia por Desastres para Californianos Inmigrantes

• CalHHS Emergency Resource Guide

• Listos California: Practice Storm Season Safety


Beware of EBT Theft and Scams

California has been experiencing an increase in occurrence of Electronic Benefits Transfer (EBT) theft. In an effort to educate EBT cardholders and mitigate this activity, the California Department of Social Services is providing security tips for those who use EBT cards to receive food and cash assistance in the following linked video. If you think your benefits may have been stolen, you should immediately call the customer service telephone number on the back of your EBT card, (877) 328-9677, or contact your county social services agency.

A new mobile app and web-based portal called ebtEDGE provides new features for EBT cardholders in California, allowing them to better protect their CalFresh and CalWORKs benefits. The free app is available for download in the Apple App store and Google Play store.


Complaint Hotline

If you see something, let us know!
To file a complaint regarding a state licensed community care facility , child care facility, or home care organization, visit our Complaint Hotline Page for contact information and more